Support (Non SLA)
Guaranteed updates and bug fixes which guard against the latest security threats.
Minimum overall performance requirements specified and met.
The latest version and features available to you.
We manage all of the above rather than you.
Our concurrent license is based on pre agreed user numbers. E.g. A ten user license. This allows up to ten users to use the software simultaneously. Users can be human operators, machine interfaces, carrier interfaces or APIs.
This model allows users to make a one off payment in return for unlimited use of that version of the software. Additional payment is required for ongoing maintenance. This includes items such as technical support and the right to major software updates.